Table of Contents
User Guide
Closing a Resolved Assignment

Close an assignment and archive it as resolved once all the steps are completed.
  1. Open the Assignments interface.

    Step Information
    Note:You can access the Assignments interface through the Dashboard interface or Resource Viewer.

  2. From the Assignments interface, select an assignment in the listing.

    Expected Result
    A detailed view of the assignment displays.

  3. Click Close Assignment .

    Expected Result
    The Close Assignment window displays and Resolved is checked by default.

  4. (Optional) Enter a comment.
  5. Click Close Assignment .Comments paneAssignments interface

The completed assignment is closed and archived as resolved in the assignments listing.