Table of Contents
User Guide
Closing an Unresolved Assignment

Close and archive an assignment as unresolved when the work is no longer needed.
  1. Open the Assignments interface.

    Step Information
    Note:You can access the Assignments interface through the Dashboard interface or Resource Viewer.

  2. From the Assignments interface, select an assignment in the listing.

    Expected Result
    A detailed view of the assignment displays.

  3. Click Close Assignment .

    Expected Result
    The Close Assignment window displays and Resolved is checked by default.

  4. Uncheck Resolved .
  5. (Optional) Enter a comment.
  6. Click Close Assignment .Comments paneAssignments interface
result

The assignment is closed and archived as unresolved in the assignments listing.