Table of Contents
User Guide
Closing a Resolved Assignment

Close an assignment and archive it as resolved once all the steps are completed.
You’re in the Assignments interface and want to close a resolved assignment.

Note:You can access the Assignments interface through the Dashboard interface or Resource Viewer.
  1. Select an assignment in the listing.

    Expected Result
    A detailed view of the assignment displays.
  2. Click Close Assignment.

    Expected Result
    The Close Assignment window displays and Resolved is checked by default.

  3. (Optional) Enter a comment.
  4. Click Close Assignment.Assignments interface
The completed assignment is closed and archived as resolved in the assignments listing.