Table of Contents
User Guide
Claiming an Assignment Step with Multiple Assignees

When multiple users are assigned to a workflow step, one user must claim the active step to begin work on the assignment.

You’re in the Assignments interface and want to claim an active workflow step you’re assigned to. Assignment steps only need be claimed if multiple users are assigned to the step and only one person from the group is required to complete it.

Note:You can access the Assignments interface through the Dashboard interface or Resource Viewer .
  1. Select an assignment in the listing.

    Expected Result
    A detailed view of the assignment displays.
  2. Click Claim .

    Step Information
    Once a step has been claimed, no other user can perform work on the assignment step.

You’re responsible for completing the current step. Once you’re done the work required for the step, you can complete the step.